RETURN POLICY
Last updated October 25, 2022
Thank you for your purchase. We hope you are happy with your
purchase. However, if you are not completely satisfied with your purchase for any reason, you may return
it to us for
store credit only
. Please see below for more information on our return policy.
All returns must
be postmarked within seven (7) days of the
purchase date. All returned items must be in new and unused condition, with all original tags and labels
attached.
To return an
item,
please email customer service at
info@minervaslife.com to obtain a Return Merchandise Authorisation (RMA) number.
After receiving a RMA number,
place the item securely in its original packaging
, and
mail your return to the following address:
Minerva Office
Attn: Returns
RMA #
23B, Jalan Perdagangan
Damai, Taman Nusa Damai,
Pasir Gudang,
Johor
81700
Malaysia
Please note, you will be responsible for all return shipping charges. We
strongly recommend that you use a trackable method to mail your return.
After receiving
your return and inspecting the condition of your item, we will process your
return
. Please allow at least seven (7) days from the
receipt of your item to process your
return
.
For defective or damaged products, please contact us at the contact details
below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy,
please contact us at:
+601156670037
info@minervaslife.com